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January 2026 Maintenance

COMPLETE: Planned Datacentre Outage – January 2026

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:description: Planned datacentre outage impacting the Aoraki research compute cluster and hosted research services. :keywords: Aoraki, datacentre outage, maintenance, HPC, Open OnDemand, SLURM :Published: 16 December 2025

The Research Computing team advises users of a planned datacentre outage that will impact the Aoraki research compute cluster and several associated research services.

This outage is required to support scheduled electrical maintenance and will involve a complete power shutdown of the 325 Datacentre.

Outage Window

Important

Start: 12:00 pm, Friday 16 January 2026 End: 5:00 pm, Monday 19 January 2026 Timezone: NZDT

All systems hosted in the datacentre will be unavailable for the duration of this window.

Services Impacted

The following services will be unavailable during the outage:

  • Aoraki high-performance compute cluster (login nodes and compute nodes)
  • SLURM job scheduling and submission services
  • Virtual machines hosted in the datacentre
  • On-site storage services
  • Web portals and research platforms hosted in the datacentre
  • Departmental servers hosted in the datacentre
  • Open OnDemand and hosted applications (including CryoSPARC)

What Users Need to Do

Warning

  • Ensure all running jobs complete before the outage begins.
  • Avoid scheduling long-running or critical workflows during this period.
  • New SLURM job submissions will be disabled ahead of the outage.
  • No user access or actions will be possible during the outage.

Users should plan workflows accordingly to avoid disruption.

What We Will Do

Research Computing team will:

  • Drain the Aoraki cluster in advance of the outage.
  • Perform a controlled shutdown of all affected systems.
  • Coordinate with Facilities during the power outage.
  • Restore services in a staged and validated manner once power is returned.

Service restoration will begin as soon as it is safe to do so after power is restored.